Your Questions, Answered

Find everything you need to know about shopping with Inspira Aeterna.

1. What makes Inspira Aeterna different from other perfume brands?

We don’t just bottle scents.
We bottle moments — inner, quiet, poetic.
Each fragrance is crafted with intention and emotion, inviting you back to your center.

2. Are the perfumes long-lasting?

Yes — our compositions are made with high-quality ingredients that unfold gradually over time.
The scent remains present for hours, evolving in depth and character throughout the day.

3. Can I buy individual scents or only the full set?

For now, our debut collection is only available as a complete set of three fragrances — a curated inhale.
Individual bottles may be released later.

4. Do you ship internationally?

Not yet — but soon.
We’re currently delivering across the UAE. Stay tuned for updates on international shipping.

5. Can I return or exchange a product?

Due to the nature of the product, returns are not accepted unless the item is damaged or incorrect.
Please contact us within 48 hours of receiving your order.

6. Is payment secure?

Yes — all transactions are encrypted and processed through trusted, secure gateways.

7. Can I add a gift card with my order?

Yes — simply write your message in the notes section at checkout, and we'll include it with your fragrance.